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1

Leadership style, organizational culture and performance: empirical evidence from UK companies

Ogbonna, Emmanuel, Harris, Lloyd C.

Journal:

International Journal of Human Resource Management

Year:

2000

Language:

english

File:

PDF, 272 KB

english, 2000

2

The Dilly Boys: The Game of Male Prostitution in Piccadilly.; For Money or Love: Boy Prostitution in America.; Sexual Experience between Men and Boys: Exploring the Federast Underground.;

Humphreys, Laud, Harris, Mervyn, Lloyd, Robin, Rossman, Parker

Journal:

Contemporary Sociology: A Journal of Reviews

Year:

1978

Language:

english

File:

PDF, 571 KB

english, 1978

3

Young people and voting behaviour: alienated youth and (or) an interested and critical citizenry?

Harris, Phil, Dermody, Janine, Hanmer‐Lloyd, Stuart, Scullion, Richard

Journal:

European Journal of Marketing

Year:

2010

Language:

english

File:

PDF, 165 KB

english, 2010

4

Organizing/theorizing: developments in organization theory and practice

Budhwar, Pawan, Crane, Andy, Davies, Annette, Delbridge, Rick, Edwards, Tim, Ezzamel, Mahmoud, Harris, Lloyd, Ogbonna, Emmanuel, Thomas, Robyn

Journal:

Management Research News

Year:

2002

Language:

english

File:

PDF, 753 KB

english, 2002

5

The four levels of loyalty and the pivotal role of trust: a study of online service dynamics

Lloyd C Harris, Mark M.H Goode

Journal:

Journal of Retailing

Year:

2004

Language:

english

File:

PDF, 266 KB

english, 2004

6

Developing Market Orientation: An Exploration of Differences in Management Approaches

Harris, Lloyd C.

Journal:

Journal of Marketing Management

Year:

2002

Language:

english

File:

PDF, 268 KB

english, 2002

7

Not always co‐creation: introducing interactional co‐destruction of value in service‐dominant logic

Harris, Lloyd, Plé, Loïc, Chumpitaz Cáceres, Rubén

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 139 KB

english, 2010

8

Social identity perspective on brand loyalty

Hongwei He, Yan Li, Lloyd Harris

Journal:

Journal of Business Research

Year:

2012

Language:

english

File:

PDF, 419 KB

english, 2012

9

The Consequences of Dysfunctional Customer Behavior

Harris, Lloyd C., Reynolds, Kate L.

Journal:

Journal of Service Research

Year:

2003

Language:

english

File:

PDF, 192 KB

english, 2003

10

Managing customer misbehavior: challenges and strategies

Harris, Lloyd C., Daunt, Kate

Journal:

Journal of Services Marketing

Year:

2013

Language:

english

File:

PDF, 215 KB

english, 2013

11

Jaycustomer behavior: an exploration of types and motives in the hospitality industry

Harris, Lloyd C., Reynolds, Kate L.

Journal:

Journal of Services Marketing

Year:

2004

Language:

english

File:

PDF, 183 KB

english, 2004

12

Leadership style and market orientation: an empirical study

Harris, Lloyd C., Ogbonna, Emmanuel

Journal:

European Journal of Marketing

Year:

2001

Language:

english

File:

PDF, 154 KB

english, 2001

13

The drivers of customer orientation: an exploration of relational, human resource and procedural tactics

Strong, Carolyn A., Harris, Lloyd C.

Journal:

Journal of Strategic Marketing

Year:

2004

Language:

english

File:

PDF, 143 KB

english, 2004

14

Subcultural tensions in managing organisational culture: a study of an English Premier League football organisation

Ogbonna, Emmanuel, Harris, Lloyd C.

Journal:

Human Resource Management Journal

Year:

2015

Language:

english

File:

PDF, 134 KB

english, 2015

15

Forms of employee negative word‐of‐mouth: a study of front‐line workers

Harris, Lloyd C., Ogbonna, Emmanuel

Journal:

Employee Relations

Year:

2012

Language:

english

File:

PDF, 242 KB

english, 2012

16

Uncovering consumers’ returning behaviour: a study of fashion e-commerce

Saarijärvi, Hannu, Sutinen, Ulla-Maija, Harris, Lloyd C.

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

2017

Language:

english

File:

PDF, 1.41 MB

english, 2017

17

Consumer showrooming: Value co-destruction

Daunt, Kate L., Harris, Lloyd C.

Journal:

Journal of Retailing and Consumer Services

Year:

2017

Language:

english

File:

PDF, 540 KB

english, 2017

18

Organisational culture in the age of the Internet: an exploratory study

Emmanuel Ogbonna, Lloyd C. Harris

Journal:

New Technology, Work and Employment

Year:

2006

Language:

english

File:

PDF, 93 KB

english, 2006

19

Managing organisational culture: insights from the hospitality industry

Emmanuel Ogbonna, Lloyd C. Harris

Journal:

Human Resource Management Journal

Year:

2002

Language:

english

File:

PDF, 310 KB

english, 2002

20

Exploring Market Driving: A Case Study of De Beers in China

Lloyd C. Harris, Kai Yi Cai

Journal:

Journal of Market-Focused Management

Year:

2002

Language:

english

File:

PDF, 161 KB

english, 2002

21

Effects of mulching and fertilization on soil nutrients, microbial activity and rhizosphere bacterial community structure determined by analysis of TRFLPs of PCR-amplified 16S rRNA genes

Sonia M. Tiquia, John Lloyd, Daniel A. Herms, Harry A.J. Hoitink, Frederick C. Michel Jr.

Journal:

Applied Soil Ecology

Year:

2002

Language:

english

File:

PDF, 459 KB

english, 2002

22

Motives of dysfunctional customer behavior: an empirical study

Daunt, Kate L., Harris, Lloyd C.

Journal:

Journal of Services Marketing

Year:

2012

Language:

english

File:

PDF, 179 KB

english, 2012

23

Linking employee and customer misbehaviour: The moderating role of past misdemeanours

Daunt, Kate L., Harris, Lloyd C.

Journal:

Journal of Marketing Management

Year:

2014

Language:

english

File:

PDF, 244 KB

english, 2014

24

Online servicescapes, trust, and purchase intentions

Harris, Lloyd C., Goode, Mark M.H.

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 376 KB

english, 2010

25

The anti-planner's tactics to thwart planning initiation

Harris, Lloyd C.

Journal:

Journal of Strategic Marketing

Year:

1996

Language:

english

File:

PDF, 994 KB

english, 1996

26

The international search for ethics norms: which consumer behaviors do consumers consider (un)acceptable?

Harris, Lloyd, Neale, Larry, Fullerton, Sam

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 280 KB

english, 2010

27

Standard Methods for the Microbiological Examination of Foods *

Goresline, Harry E., Bartram, M. Thomas, Berry, James J., Cameron, Edwin J., Etchells, John L., Highlands, Matthew E., Hall, Harlow H., Fabian, F. W., Jensen, Lloyd B., Pederson, Carl S., Prickett, Pa

Journal:

American Journal of Public Health and the Nations Health

Year:

1949

Language:

english

File:

PDF, 386 KB

english, 1949

28

Retail employee pilferage: A study of moral disengagement

Harris, Lloyd C., He, Hongwei

Journal:

Journal of Business Research

Year:

2019

Language:

english

File:

PDF, 443 KB

english, 2019

29

Antimicrobial properties of Allium sativum (garlic)

J. C. Harris, S. Cottrell, S. Plummer, D. Lloyd

Journal:

Applied Microbiology and Biotechnology

Year:

2001

Language:

english

File:

PDF, 53 KB

english, 2001

30

Ownership and Control in Closely-held Family-owned Firms: An Exploration of Strategic and Operational Control

Lloyd C. Harris, Emmanuel Ogbonna

Journal:

British Journal of Management

Year:

2007

Language:

english

File:

PDF, 222 KB

english, 2007

31

A Cross-National and Cross-Sectional Comparison of Men's Gender Role Conflict and Its Relationship to Social Intimacy and Self-Esteem

James R. Mahalik, Benjamin D. Locke, Harry Theodore, Robert J. Cournoyer, Brendan F. Lloyd

Journal:

Year:

2001

Language:

english

File:

PDF, 68 KB

english, 2001

32

Understanding alexithymia: Associations with peer attachment style and mind-mindedness

Elizabeth Meins, Jayne Harris-Waller, Alexandra Lloyd

Journal:

Personality and Individual Differences

Year:

2008

Language:

english

File:

PDF, 134 KB

english, 2008

33

Reading abilities after cochlear implantation: The effect of age at implantation on outcomes at 5 and 7 years after implantation

Sue Archbold, Margaret Harris, Gerard O’Donoghue, Thomas Nikolopoulos, Alison White, Hazel Lloyd Richmond

Journal:

International Journal of Pediatric Otorhinolaryngology

Year:

2008

Language:

english

File:

PDF, 236 KB

english, 2008

34

Antecedents and consequences of management-espoused organizational cultural control

Lloyd C. Harris, Emmanuel Ogbonna

Journal:

Journal of Business Research

Year:

2011

Language:

english

File:

PDF, 372 KB

english, 2011

35

Strategic human resource management, market orientation, and organizational performance

Lloyd C. Harris, Emmanuel Ogbonna

Journal:

Journal of Business Research

Year:

2001

Language:

english

File:

PDF, 132 KB

english, 2001

36

Competitive advantage in the UK food retailing sector: past, present and future

Lloyd C Harris, Emmanuel Ogbonna

Journal:

Journal of Retailing and Consumer Services

Year:

2001

Language:

english

File:

PDF, 169 KB

english, 2001

37

The fact and fantasy of organizational culture management: a case study of Greek food retailing

Lloyd C Harris, Georgios Metallinos

Journal:

Journal of Retailing and Consumer Services

Year:

2002

Language:

english

File:

PDF, 159 KB

english, 2002

38

Exploring the forms of dysfunctional customer behaviour: A study of differences in servicescape and customer disaffection with service

Daunt, Kate L., Harris, Lloyd C.

Journal:

Journal of Marketing Management

Year:

2012

Language:

english

File:

PDF, 230 KB

english, 2012

39

Dysfunctional Customer Behavior Severity: An Empirical Examination

Kate L. Reynolds, Lloyd C. Harris

Journal:

Journal of Retailing

Year:

2009

Language:

english

File:

PDF, 342 KB

english, 2009

40

Deviant employees and dreadful service encounters: customer tales of discord and distrust

Harris, Lloyd, Patterson, Anthony, Baron, Steve

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 107 KB

english, 2010

41

Management behavior and barriers to market orientation in retailing companies

Harris, Lloyd C., Piercy, Nigel F.

Journal:

Journal of Services Marketing

Year:

1999

Language:

english

File:

PDF, 138 KB

english, 1999

42

Spirals of distrust vs spirals of trust in retail customer service: consumers as victims or allies

Harris, Lloyd, Friend, Lorraine A., Costley, Carolyn L., Brown, Charis

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 122 KB

english, 2010

43

Intra‐functional conflict: an investigation of antecedent factors in marketing functions

Harris, Lloyd C., Ogbonna, Emmanuel, Goode, Mark M.H.

Journal:

European Journal of Marketing

Year:

2008

Language:

english

File:

PDF, 167 KB

english, 2008

44

The performance implications of management fads and fashions: an empirical study

Ogbonna, Emmanuel, Harris, Lloyd C.

Journal:

Journal of Strategic Marketing

Year:

2002

Language:

english

File:

PDF, 269 KB

english, 2002

45

A Contingency Approach to Market Orientation: Distinguishing Behaviours, Systems, Structures, Strategies and Performance Characteristics

Harris, Lloyd C., Piercy, Nigel F.

Journal:

Journal of Marketing Management

Year:

1999

Language:

english

File:

PDF, 1.87 MB

english, 1999

46

Organizational Cultural Perpetuation: A Case Study of an English Premier League Football Club

Ogbonna, Emmanuel, Harris, Lloyd C.

Journal:

British Journal of Management

Year:

2014

Language:

english

File:

PDF, 167 KB

english, 2014

47

When service failure is not service failure: an exploration of the forms and motives of “illegitimate” customer complaining

Baron, Steve, Reynolds, Kate L., Harris, Lloyd C.

Journal:

Journal of Services Marketing

Year:

2005

Language:

english

File:

PDF, 417 KB

english, 2005

48

Deviant customer behaviour: A study of techniques of neutralisation

Harris, Lloyd C., Daunt, Kate L.

Journal:

Journal of Marketing Management

Year:

2011

Language:

english

File:

PDF, 196 KB

english, 2011

49

Elementary Problems: E2641-E2646

Philip Straffin, Antonio Rocha, Harry D. Ruderman, Solomon W. Golomb, Lloyd R. Welch, Jerrold W. Grossman and William Wernick

Journal:

American Mathematical Monthly

Year:

1977

Language:

english

File:

PDF, 309 KB

english, 1977

50

Frequent (flier) frustration and the dark side of word‐of‐web: exploring online dysfunctional behavior in online feedback forums

Harris, Lloyd, Tuzovic, Sven

Journal:

Journal of Services Marketing

Year:

2010

Language:

english

File:

PDF, 438 KB

english, 2010